Data and privacy
Privacy policy
This policy explains what information we collect, why we use it and the choices you have when you contact us or use the website.
Last updated: 28 July 2026
01
Information you give us
When you send an enquiry, we may collect your name, email address, telephone number, message, property interest, preferred location, purchase timeframe and optional marketing choice.
Please do not send bank details, identity documents, passwords or sensitive personal information through the website forms.
02
How we use your information
We use your details to receive and respond to your enquiry, help with your property search, keep the service secure and prevent duplicate or automated submissions. We only send marketing updates when you have clearly agreed to receive them.
03
Services we use
We use secure service providers to host the website, deliver enquiries, manage consented email updates and measure website performance where analytics permission has been given. These providers only receive the information needed to perform their service.
04
How long information is kept
We keep enquiry information only for as long as it is needed to respond, maintain appropriate records and meet legal obligations. Saved-property IDs and cookie choices stay in your browser unless you remove them or clear your browser storage.
05
Your choices and rights
To ask about access, correction, deletion, objection or another data-protection right, contact info@therealestatehub.co.uk. We may need to confirm your identity before completing the request.